Whether you are a former or an existing client or just visiting our website, the privacy of our users is one of our main concerns. We are committed to safeguarding all personal information collected from our clients and visitors.
By providing FOREX GIANT with your personal information such as your Name, Mailing Address, ID number, Passport Number etc., you are providing us with full consent to gather, utilize, store and protect the information provided in the manner described below.
When the Information is Collected from our Clients?
We will collect personal information from clients under the circumstances stated below:
- When opening a Live/Demo trading account with FOREX GIANT (When filling in electronic registration forms)
- When funding your personal trading account
- When withdrawing from your personal trading account
- The Personal Information that may be Collected Includes:
- Personal Information such as Full Name, Address, Date of Birth, ID Number and Occupation
- Financial Information such as assets, investment experience and monthly income, in order to evaluate your trading experience
- When funding your account or withdrawing from your account, we may request documents such as a copy of an ID Document, Utility Bills and a Bank Statement
The above information collected from clients, help FOREX GIANT understand your financial needs, provide you with products and services suitable to your needs, process your account transactions in a timely manner as well as provide you with the highest level of customer support.
How the information is collected from FOREX GIANT Clients?
Clients willingly provide FOREX GIANT with the personal information collected under the following in the following ways:
- On Completion of Electronic registration forms placed on the FOREX GIANT Website or on an FOREX GIANT Minisite
- When funding or withdrawing from trading accounts, clients voluntarily provide required documents
- When trading on the FOREX GIANT system
- When contacting FOREX GIANT or responding to a promotion advertised
What is the purpose of using the information collected by FOREX GIANT
FOREX GIANT will utilize the information collected from clients for the following purposes:
- To verify clients identity
- To set up, maintain and manage clients' personal trading account
- To process deposits and withdraws in clients' personal trading account
- To keep clients up to date with news, updates and new promotions at FOREX GIANT
- To analyze client activity in order to improve and provide clients with the best products and services.
- To provide clients with top – quality customer support
- The Sharing of Clients Personal Information
FOREX GIANT do not share any client information with any affiliated or unaffiliated 3rd parties and only under the below circumstances will clients personal information be shared:
In order to open, operate and serve your personal trading account, FOREX GIANT may share information with service providers such as attorneys, accountants, auditors, and other financial professionals
In order to protect against fraud, money laundering, unauthorized transactions, claims or other liabilities
Income, credit history, net worth, or income information, will not be shared by FOREX GIANT under no circumstances
The company may share information with affiliates and introducing brokers, mainly for the calculation of these entities’s compensation.
How does FOREX GIANT Protect the Information you Provide?
- Right on top of the FOREX GIANT priority list is clients security, therefore FOREX GIANT takes all the necessary steps to make sure that your data is safe with us.
- FOREX GIANT use the top notch data security technology, firewalls and data encryption.
- Every client owns his own personal user name and password which he uses to access FOREX GIANT systems.
- All client information at FOREX GIANT is restricted to a small group of management and employers that need to use this information
Links found on the FOREX GIANT Website
Questions, Concerns or Complaints?
If you have any questions, concerns or complaints, please don't hesitate to contact us via phone, email or chat. FOREX GIANT offers customer support in multiple languages.